Product: Thrifty Car Rental Customer Care Clear all filters (0 of 12 reviews match)
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Thrifty Car Rental - Car Rental

I reserved a car through Hotwire to be picked up on Friday August 24 at LaGuardia Airport and when I got there I realized I had typed in the wrong city as I did it online. Thrifty customer service rep would not work with us to get the car, so needless to say we were stranded until Hertz came to our rescue with little notice and we were able to get a car. I believe Thrifty could have worked with us
1.0
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Thrifty Car Rental Customer Care
#1340472
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Thrifty Car Rental - HERTZ MUST BE THE WORST RENTAL COMPANY IN THE WORLD!!
Thrifty Car Rental - HERTZ MUST BE THE WORST RENTAL COMPANY IN THE WORLD!!
Double charges for insurance that was prepaid for, when at the rental office they would not release the car unless I gave a credit card to which they "held" Over $1,000.00. Its been 4 weeks now and still have not had my money returned to me even there is pic of no...
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1.0
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Thrifty Car Rental Customer Care
I didn't like
  • Worst customer service even in history
  • Illegal pricing practice
  • Not returning the money that was held for no reason
#1100110
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Thrifty Car Rental - Horrible service

First off the lines were out the door and only two clerks at JFK airport. Second the clerks mislead you to believe the amount of fees that are associated with the ezpass service. Third when you call them to find out why there rude and nasty. Do not use them not even as a last resort!
1.0
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Thrifty Car Rental Customer Care
#1070216
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I needed to rent a mini van because my in-laws are coming to California in a couple weeks.There will be 7 of us in total so I went over to Thrifty/Dollar to make sure a mini van would be large enough for all the people and all the luggage. I walked in and asked the...
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Thrifty Car Rental Customer Care
I didn't like
  • Customer service
#1065125
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Zero Zero Zero Just had the most appalling experience of my life.Booked a car on line via a special that offered the choice of a compact or midsize vehicle. The agent at the airport refused to honor the special-despite the fact that we explained that the compact car...
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1.0
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Thrifty Car Rental Customer Care
I didn't like
  • Rudeness
  • Appalling customer service
  • Dishonesty
#1010526
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Thrifty Car Rental Customer Care Review

Junior at the the Honolulu airport made a great experience even more enjoyable.
4.5
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Thrifty Car Rental Customer Care
#975778
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Thrifty Car Rental Customer Care Review

look out for thrifty at stansted. because i never looked at the car they have charged me £250 for a tiny scratch on the bumper. i believe the car was ok. but they had my bank details what can i do...THEFT..
Shawlands, Scotland
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Thrifty Car Rental Customer Care
#950896
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Be very careful when doing business with local Israeli Thrifty/Dollar car rental affiliate Albar as the company engages in typical bait & switch sales tactics.I made a car rental reservation through priceline (though I found the same quote on multiple internet car...
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Tel Aviv-Yafo, Tel Aviv District
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Thrifty Car Rental Customer Care
I didn't like
  • Unfair billing
  • Bait and switch marketing ploys
  • Poor customer service
#914586
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I opt to use Thrifty Rental every time I visit Kansas which is anywhere from once every month or once every two months.I have spent a lot of money with thrifty Rental and I have not bad any complaints thus far...until today. Once arriving at the counter to pick up my...
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Thrifty Car Rental Customer Care
#905346
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Thrifty Car Rental Customer Care Review

I rented at RDU. They had my personal vehicle towed. When I said I've parked there before ghetto chick at the counter said "we gettin more stricker on da rules." Great policy and customer service!
1.0
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Thrifty Car Rental Customer Care
#860889
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