Thrifty Car Rental Reviews and Complaints
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Customers don't like
- Customer service
- Was charged more than twice the estimate
- Unfair billing
Customers like
- Vehicle
- Price
- Good car
My husband and I rented a car from Fort Myers, FL. The agent proceeded to tell us that we could have saved money by using AAA as the booking agent since a second driver was free, but wouldn't redo the rental agreement. Then, the car smelled like smoke, had dirty...
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Thrifty Car Rental - Car Rental
I reserved a car through Hotwire to be picked up on Friday August 24 at LaGuardia Airport and when I got there I realized I had typed in the wrong city as I did it online. Thrifty customer service rep would not work with us to get the car, so needless to say we were stranded until Hertz came to our rescue with little notice and we were able to get a car. I believe Thrifty could have worked with us
I rented a car for a day from Shannon Ireland to drive my son to Galway Ireland to study abroad. I did a check of the car and saw no dents or visible scratches, but did not apply a magnifying glass. I had NO INCIDENTS with this vehicle! Upon return of the vehicle, the...
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Thrifty Car Rental - Horrible company
Rented with my debit months ago. Went to pick up the car and they denied me due to a credit check. They then refuse to refund me because I don't meet their credit criteria. Which the manager couldn't tell me what was required even.
I was quoted 750 for the weekly rate but charged 1450... I was never told there was a mileage cap. Only thing the guy asked me is where I was headed. He never asked if I was traveling anywhere else that week. The only other questions I was asked is if I wanted...
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Product
I didn't like
- Illegal pricing practice
- Unfair billing
- Everything about this place
purchased 8 day rental because my car was being shipped and they thought it might take that long. Car came in early but thrifty said you cannot change dates once you take the car. You purchase a week you have to pay for a week even if you bring the car back early. They...
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I rented a car at logan airport boston to tour my daughter for 3 local colleges in town, I knew I need a car for 1 day and 3 hours, my daily rate was $58 per day, and I double checked and confirmed with Norman who was the agent rented to me and he said yes, yes, an...
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I didn't like
- Agent made the promises but cannot delivery
3 days on Maui. Spent 2 hours of it with 50 others at Thrifty checkout. Why? They oversold their fleet and couldn’t clean cars fast enough as they were being returned. We all begged to take unwashed cars, but on-site management wouldn’t allow it. Dollar representatives...
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I booked through Travelocity and knew my fees. When I picked up my car, the lady at the counter did not go over any costs. I told her I didn’t want any add on fees. I’ve never paid for rental insurance. They added Insurance without my permission to the bill at an extra...
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Similar to Thrifty Car Rental
This company isn't Thrifty, its Sh*ty. Everything mentioned below is from my experience dealing with them...... We rented a car on their website. They asked to enter the age of the driver which was 23. They quoted $253 dollars for a 2-week rental. They had a pop up to...
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