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I was quoted 750 for the weekly rate but charged 1450... I was never told there was a mileage cap. Only thing the guy asked me is where I was headed. He never asked if I was traveling anywhere else that week. The only other questions I was asked is if I wanted...
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1.2
I didn't like
  • Was charged more than twice the estimate
  • Unfair billing
  • Everything about this place
#1302620
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purchased 8 day rental because my car was being shipped and they thought it might take that long. Car came in early but thrifty said you cannot change dates once you take the car. You purchase a week you have to pay for a week even if you bring the car back early. They...
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#1300090
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I rented a car at logan airport boston to tour my daughter for 3 local colleges in town, I knew I need a car for 1 day and 3 hours, my daily rate was $58 per day, and I double checked and confirmed with Norman who was the agent rented to me and he said yes, yes, an...
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1.0
I didn't like
  • Agent made the promises but cannot delivery
#1298359
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3 days on Maui. Spent 2 hours of it with 50 others at Thrifty checkout. Why? They oversold their fleet and couldn’t clean cars fast enough as they were being returned. We all begged to take unwashed cars, but on-site management wouldn’t allow it. Dollar representatives...
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#1281260
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I booked through Travelocity and knew my fees. When I picked up my car, the lady at the counter did not go over any costs. I told her I didn’t want any add on fees. I’ve never paid for rental insurance. They added Insurance without my permission to the bill at an extra...
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1.0
#1276324
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This company isn't Thrifty, its Sh*ty. Everything mentioned below is from my experience dealing with them...... We rented a car on their website. They asked to enter the age of the driver which was 23. They quoted $253 dollars for a 2-week rental. They had a pop up to...
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1.0
#1263246
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Never use Thrifty rental cars! They tried to say we returned their vehicle “dirty” when it was not real clean when we got it and we washed it and dried it and vacuumed it before we gave it back. When we returned it no one looked at it in front of us as other rental...
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1.0
#1245404
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I had a very terrible financial experience with thrifty car rental at St. Paul Minneapolis airport (terminal 2) in Minnesota. Everyone is not financially potent. A customer may have just enough to do the rental and keep few dollars on hold until vehicle is returned....
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1.2
#1239062
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After booking the car in August 2017 for a pick up date of April 1, 2018 we had went to the South Beach location only to find out it had moved. After finally locating the new location, the location was closed and we were unable to obtain our car. We contacted Thrifty...
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1.3
I didn't like
  • Appalling customer service
  • Horrendous customer service
  • Substitution car
#1225533
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Contact Thrifty Car Rental

Mailing Address:
Thrifty Car Rental, Inc.
P.O. Box 268899
Oklahoma City, Oklahoma 73126-8899
United States
Phone:
(800) 334-1705
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They r scums and charge ppl for fun they r thief’s I never seen poor customer service and horrible ppl in my life they r crafty who lie and treat ppl bad I hired a car was told to take cover was sent check list by email only new when I went to give car back no one told...
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#1225496
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