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I booked through Travelocity and knew my fees. When I picked up my car, the lady at the counter did not go over any costs.

I told her I didn’t want any add on fees. I’ve never paid for rental insurance.

They added Insurance without my permission to the bill at an extra $210 for a weekly rental. I did not know this until the day I turned in the car and after 3 calls and a visit to the counter, they are refusing to take it off.

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