Thrifty Car Rental Phone Numbers and Emails

Toll-Free Number:

  • (800) 847-4389

Customer Service:

  • (877) 283-0898

Jobs/ Career:

  • (239) 301-7000

Legal:

  • (201) 307-2000
    DMCA Inquiries

Thrifty Car Rental Emails:

Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries

Thrifty Car Rental Contact Information

Thrifty Car Rental Website:

Thrifty Car Rental Help Center:

Corporate Office Address:

Hertz Corporation
8501 Williams Rd
Estero, Florida 33928
United States
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Thrifty Car Rental Rating Based on 270 Reviews

Rating details

1.6
more details
Customer service
Website
Location
Price Affordability

Rating stats

Rating trend

Summary of Thrifty Car Rental Customer Service Calls

748 TOTAL
CALLS
10:19 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Thrifty Car Rental Customer Service?

Payments and Charges Question:

  • Charges
  • “I have extra charge”
  • “Overcharged”

Request for Information Question:

  • “Question on accident”
  • “How much is credit card deposit?”
  • “Check on a refund”

Refund Question:

  • “Refund”
  • “My refund not back”
  • “Rentl refund”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation”
  • “Cancel res from SWA”

Return/ Replace Question:

  • “Extend return time”
  • “They say we didn't return the car and are trying to charge our credit card every day”
  • “Change reservation”

Staff Question:

  • “Terrible service”
  • “Thrifty would not rent to service member want my money back”
  • “Customer service”

Product/ Service Question:

  • “Insurance policy”
  • “Work related”
  • “Rental problem/ inform you of previous damage on vehicle”

Account Question:

  • “Took to much money out of my account”
  • “Balance”
  • “Accounting”

Cards Question:

  • “Bank card used”
  • “Card Decline”
  • “Hold on my credit card”

Shipping and Delivery Question:

  • “I have not received my $250 deposit back on my card”
  • “I didn't received the refund”
  • “Reserve a car because I couldn't get the online reservation yobworkbgor me”

Website/ Application Question:

  • “I picked up a car late last night at Orlando MCO, upon getting into the car in the daylight I see the car has not been cleaned! You website says there is a Covid policy for our protection. I am horrified at the state of this car.”
  • “To complain about web site repeat failures in booking a car”

Other Question:

  • “Problem with the final paid”
  • “Existing reservation”
  • “Modify reservarion”

About

Thrifty Car Rental Terms of Service
To read more: https://www.thrifty.com/AboutUs/content/Terms_Of_Use.aspx
Thrifty Car Rental Privacy Policy
To read more: https://www.thrifty.com/AboutUs/content/Global_Privacy_Policy.aspx
Thrifty Car Rental FAQ
This is a Reward Program where Blue Chip Members can earn points on rentals at Thrifty locations in the United States and Canada. A free weekend rental day starts at 500 points. Member will still be responsible for paying all taxes and fees associated with the rental. Just make sure The Customer select Blue Chip Rewards as The User's preferred partner on The Client's profile. Any customer who is 18 or older may join the Thrifty Blue Chip Rewards program, but to earn points on rentals, or to redeem Rewards, the rental must occur in the U.S. or Canada. Blue Chip Rewards is open to new and existing Blue Chip Members with an address in U.S. or Canada. All The User of Websitell need to enroll is The Client's driver's license and a major credit/debit card. Website will also ask The Customer for The Customer's address, car preferences and the options the user of company services would like to have on every rental.
To read more: https://www.thrifty.com/BlueChip/FAQs_ns/EnrollmentQuestions.aspx
Top Thrifty Car Rental Services

Car Rental, Customer Care, Nissan Car Rental

Top Thrifty Car Rental Products

Roadside Assistance

Thrifty Car Rental Pros and Cons

Pros: Price, Vehicle, Car was ok, Reasonable rate, Price if pre booked online

Cons: Customer service, Was charged more than twice the estimate, Appalling customer service, Unfair billing, Horrendous customer service

Related Companies

Hertz, Dollar Rent A Car, Hertz Claim Management, Dollar Thrifty Automotive Group, Hertz Car Sales

Summary

Thrifty Car Rental can be found in Tulsa, Oklahoma. This company is known as a leader in a car rental business. Right on the official website, customers can choose the most optimal time frames and rent a required car. Using simple filter, it may take just several minutes. In their car park, people can find compact, middle-sized, economy or even luxurious vehicles. That is why renting car for different purposes is not a problem today. Thrifty Car Rental has over 1000 locations in 77 countries. Finishing, we can add that Thrifty Car Rental offers franchise opportunities for small and big rental businesses.

Thrifty Car Rental reviews and complaints

Thrifty Car Rental is ranked 92 out of 435 in Rentals category

Area Served

USA, Worldwide

Payment Methods

American ExpressMasterCardVISA

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