Portland, Oregon
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Not resolved

I rented a car from Thrifty by the Portland, OR airport.The location was 1 mile from my hotel.

Related: Thrifty Car Rental - Overcharged based on lies of state insurance law

I drove the car to the hotel, and back to Thrifty a few hours later (when I found out that my company will not pay for the rental). I was charged $230 for this rental with no friendliness, understanding, customer service, professionalism. Also, on the initial estimate, I was to pay $99/day, but I was actually charged $159/day. Will NEVER, EVER rent from this company again.

They should change their name because there is nothing thrifty about them except the quality provided.Their company name should be Scam car rental.

I liked: Had a car available when other companies did not.

I didn't like: 99 percent of my experience.

Review #917228 is a subjective opinion of a user.

1.2
Price Affordability
Diversity of Products or Services
Additional Fees
Customer service
Billing Practices
Discounts and Special Offers
Website
Value for money
Additional Services
Reliability
Insurance Quality
Location
Product or Service Quality
Reason of Review / Monetary Loss Pricing issue / $230
Preferred solution Full refund

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