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I took a four hour road trip from stlouis to chicago on a quick turn around business meeting. As I am driving the vehicle, I notice how un-sturdy the car was on the road, the steering wheel on the vehicle was hard to drive with unless I use both hands. Needless to say...
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Worst company to deal with...Rented via Expedia for a total amount of $307.98 By the time i was done with them my bill was $624.59 They added Insurance after the fact(even tho, i said i did not want Insurance) when i got to the Counter they gave me a bigger car and...
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#1027121
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After paying $39.12 for my car on priceline.com I was then charged again $96.97. The receipt stated because I did not return to original location. However flights were being rerouted on our departure date so we had no choice to go to a different airport. We told the...
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1.0
I liked
  • Good car
  • Nice fuel efficient car
I didn't like
  • Poor customer service
#1017468
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Thrifty Car Rental Customer Care Review

Thrifty Car Rental
#975778
4.5
Junior at the the Honolulu airport made a great experience even more enjoyable.
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Thrifty Car Rental Customer Care Review

Thrifty Car Rental
#950896
look out for thrifty at stansted. because i never looked at the car they have charged me £250 for a tiny scratch on the bumper. i believe the car was ok. but they had my bank details what can i do...THEFT..
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Thrifty Car Rental Car Rental Review

Thrifty Car Rental
#911713
1.3
BAIT AND SWITCH!!! Even with a confirmed reservation Thrify will tell you they are "out of cars", forcing you to rent from their affiliated companies, Hertz, Dollar. This has happened to many other renters. Thrifty corporate does nothing to remedy this fraud.
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Short Review for June 14, 2016, Pc_service

Thrifty Car Rental
#865520
1.5
I just read more reviews for Thrifty Car rental and it seems they rake all thier customers that do not know the rules in that state. This is not just one location. From what i am reading there are several complaints about the same problems. I would have opted in to any sunshine pass if I had known how they steal from me if I didn't opt in.
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I issued a reservation for a car with weeks of anticipation. The reservation was originally $57 for 2 days. When I arrived to counter clerk tried to charged me first $299, I ask him about the change of cost, and with a very bad attitude he told me about an underage fee...
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1.5
I didn't like
  • Getting lied to
  • Rude manager
  • Over priced car
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Zero Zero Zero Just had the most appalling experience of my life. Booked a car on line via a special that offered the choice of a compact or midsize vehicle. The agent at the airport refused to honor the special-despite the fact that we explained that the compact car...
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1.0
I didn't like
  • Rudeness
  • Dishonesty
  • Bait and switch special
#1010526
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I hired a car (Confirmation no H0821951929) pick up was Miami Airport and return was Miami Airport. On return from the US to the UK, I checked my bank details and saw that you had charged me $87.89 for Road Side Cover I knew nothing about. At no stage during my picking...
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5.0
I didn't like
  • Surprise charge on my bill
#1009853
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I reserved a car at Thrifty's LaGuardia facility (NYC) for a holiday trip. I booked a month in advance. The quoted prices was $239 for my trip (plus the usual nonsense always tacked on - taxes, fees, anything else they can do to jack up the price). The Thrifty location...
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For the last two days of our trip in Israel, we hired a car from Thrifty in Tiberias via Expedia on 30th Dec 2016. The trip was commenced on 5-6 Jan from Tiberias to Ben-Gurion airport.On the day of 5th Jan we arrived to Thrifty car rental (71 Hayarden Street,...
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1.9
I didn't like
  • Fraudulent
  • Horrible customer service
#989069
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I was accused of smoking in the car. The car wasn't clean when I picked it up but it was 10pm, dark where the car was parked, I was tired from traveling all day, so didn't notice it until the next morning. There were ashes, dirt, sand, etc. throughout the carpeting and...
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1.0
I didn't like
  • Thrifty car rental
#987110
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Reserved a $50k Grand Cherokee. After 20 minutes in line I was told there were none left. Instead I received a crappy $34k Forerunner. The back seat was full of trash. The Service Engine light was on. Called Customer Service to get a replacement. They refused to pick...
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