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Thrifty Car Rental - HERTZ MUST BE THE WORST RENTAL COMPANY IN THE WORLD!!
Thrifty Car Rental - HERTZ MUST BE THE WORST RENTAL COMPANY IN THE WORLD!!
Double charges for insurance that was prepaid for, when at the rental office they would not release the car unless I gave a credit card to which they "held" Over $1,000.00. Its been 4 weeks now and still have not had my money returned to me even there is pic of no...
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1.0
I didn't like
  • Worst customer service even in history
  • Bait and switch marketing ploys
  • Holding back a double deposit
#1100110
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I rented a car last one week ago (sep 1) and dropped my smartphone onto the floor of the passenger side as soon as I returned the car (sep 4). I registered the lost items on their lost and return website but nothing happened so far. The company is still saying they...
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1.0
I liked
  • Rental was successful
I didn't like
  • Poor after-sales service
  • Poor consumer support
  • Grumpy counter and phone attendant
#1098116
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Thrifty Car Rental - Is there no ethics here??? Can u post a negative  -5 star review???
Thrifty Car Rental - Is there no ethics here??? Can u post a negative  -5 star review???
Reserved a car from holidaycars.com and reserving a car from Thrify, w/ the extra coverage and insurance paid up front online w/receipts to prove it. Meanwhile when going to pick up the car I was informed that no car would be released to me even thought the insurance...
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Anonymous
Steve

How has the better business bureau not shut this place down???

1.0
#1097179
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Thrifty Car Rental - Overcharged

Thrifty Car Rental
#1085203
1.0
Details
I remted a Thrifty car at the Atlanta airport. They charged me for insurance, never asked me if i wanted it, or told me that they were including it. Charged me $170 for 3 days & 2 hours of insurance. Called and basically said " well, you signed the agreement". They are thiefs & frauds.
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Thrifty Car Rental - Detroit Thrifty rental car experience BAD

Thrifty Car Rental
#1077394
2.5
Details
Book a rental online in advance on 7/21/17. I arrive at rental and line of people, at least fifty deep! I'm not exaggerating! I waited in line 65 minutes before getting to the counter! Thrifty new they had this many rentals going out and not prepared. I can see why their rates are low. Never again will I use Thrifty. I'll pay more and use National express lane!!
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Thrifty Car Rental - Horrible service

Thrifty Car Rental
#1070216
1.0
Details
First off the lines were out the door and only two clerks at JFK airport. Second the clerks mislead you to believe the amount of fees that are associated with the ezpass service. Third when you call them to find out why there rude and nasty. Do not use them not even as a last resort!
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Thrifty Car Rental Customer Care Review

Thrifty Car Rental
#975778
4.5
Details
Junior at the the Honolulu airport made a great experience even more enjoyable.
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I rented my first Thrifty Car in 1994. They were my go-to car rental. In the 1990s, the carry over customer service from the 80s was still fairly strong. I was/am a San Diego local and never had any problems. I rented my cars with my Debit Card. Earlier this year I was...
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#1087127
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I rented a Thrifty compact car on Travelocity, the total is $412.31 including base price plus tax and fees. When I picked up the car, the lady at the counter asked if I want to buy the insurance and I said no, my insurance will cover it. She insisted I have to buy the...
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1.4
I didn't like
  • False and deceptive advertising
#1086843
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Just a heads up to other possible renters from Thrifty please learn a lesson from me. If you miss paying a toll, you will not only be billed for that toll but you will be billed a $15.00 administrative fee for EACH toll. I racked up a whopping $6.00 bill for tolls and...
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h.kitchener
h.kitchener

You did miss a toll per your admission, so pay up. We used to drive to Florida and I was always driving by their silly toll system---never did figure it out as we do not have ...

Product
#1069412
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I needed to rent a mini van because my in-laws are coming to California in a couple weeks. There will be 7 of us in total so I went over to Thrifty/Dollar to make sure a mini van would be large enough for all the people and all the luggage. I walked in and asked the...
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I didn't like
  • Customer service
#1065125
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I made a reservation online and had a friend drop me off at the airport only to find out that Thrifty doesn't take debit cards from local residents. I called for a manager who told me it's stated on their web site under terms and conditions, cause it sure enough did...
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Anonymous
Anonymous

Dropped off at the airport ?Was that the only car rental agency there ?

1.2
I didn't like
  • Appalling customer service
  • Long line
  • Poor communication and unintelligent uncaring manager
#1062574
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Name: Kim Prout Address: 6243 Gibbs Lane, Ooltewah, Tn 37363 Home Phone #: 423-910-0235 Cell Phone #: 405-706-7459 Work Phone # 423-855-2615 ext 2312 I rented a Dodge 2017 Ram Rebel UNIT 0527861 from The DBA Thrifty Car Rental at 1624 Shepherd Rd,Chattanooga, Tn. Once...
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Anonymous
Anonymous

Kim Prout Is A Liar. This Review Was AN Attempt To Get A Free Rental

1.7
#1060355
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I prepaid for a "wildcard" car rental through Louisville airport. Wildcard rental means I get whatever they have available when I arrive at the airport. It is used to speed up the process of getting your car and saving some bucks because you are prepaying. I picked up...
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1.8
I didn't like
  • Pricing policy
#1059406
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